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SYMPTOMSWhen you try to install Internet Explorer 4.01 Service Pack 1, you may receive the following error message: This problem may occur even though your hard disk has 50 megabytes (MB) or more of free space. CAUSEThe problem can occur due to the way the value for free space on your hard disk is calculated. Information about the amount of free space on your hard disk is stored in a dword value in the registry. If this amount exceeds 4 gigabytes (GB) of free disk space, the amount over 4 GB is moved into another dword value, and it is this new value that Setup examines to verify the amount of free space on your hard disk. For example, if this new dword value is 50 MB (because the amount over 4 GB is 50 MB), but Setup requires 100 MB, Setup incorrectly interprets the amount of free space on your hard disk to be 50 MB, and then generates the error message listed earlier in this article. Note that this problem can occur with large hard disks where the amount of free space on your hard disk is slightly above a multiple of 4 GB. For example, this problem can occur if you have 4.05 GB free, 8.05 GB free, 12.05 GB free, and so on. RESOLUTIONTo work around this problem, reduce the amount of free space on your hard disk to be slightly below a multiple of 4 GB, or increase the amount of free space on your hard disk to be at least 100 MB above a multiple of 4 GB. STATUSMicrosoft has confirmed this to be a problem in Internet Explorer version 4.01 for Windows 95 and Internet Explorer version 4.01 for Windows NT. Additional query words: 4.00 5.00
Keywords : kbenv kberrmsg kbservicepack msiew95 msient |
Last Reviewed: August 20, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |