Err Msg: A Required .DLL File, PNCRT.DLL, Was Not Found

• Microsoft Internet Explorer for Windows 95
• Microsoft Internet Explorer for Windows 98
• Microsoft Windows 98

SYMPTOMS

When you try to play a file using Real Networks RealPlayer program, or when you start your computer, you may receive the following error message:

A required .DLL file, PNCRT.DLL, was not found

Access to the specified device, path, or file is denied.

Windows Media Player cannot open <filename>. You may need to reboot to complete installation of a downloaded component. Please verify that the path and filename are correct and try again. (Error=80004005)

CAUSE

This issue can occur if the Pncrt.dll file is missing from the Windows\System folder.

RESOLUTION

To resolve this issue, uninstall, and then reinstall RealPlayer. To do so, use the following steps:

1. Click Start, point to Settings, click Control Panel, and then double-click Add/Remove Programs.



2. On the Windows Setup tab, click Internet Tools (the words, not the check box), and then click Details.



3. Click the Real Audio Player 4.0 check box to clear it, click OK, and then click Apply.



4. On the Windows Setup tab, click Internet Tools (the words, not the check box), and then click Details.



5. Click the Real Audio Player 4.0 check box to select it, click OK, and then click OK.



6. Restart your computer.

MORE INFORMATION

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or other wise, regarding this product's performance or reliability.

Additional query words: 4.00

Keywords : kb3rdparty kbenv kberrmsg msiew95 win98 msiew98
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbprb