Thumbnail View Does Not Work for Certain .jpg Files

ID: Q191811

The information in this article applies to:

Microsoft Internet Explorer for Windows 95
Microsoft Internet Explorer for Windows NT 4.0
Microsoft Internet Explorer for Windows 98
Microsoft Windows 98

SYMPTOMS

When you attempt to view graphics files in Thumbnail view or in Preview mode when you are viewing a folder as a Web page, certain Joint Photographic Experts Group (JPEG, or .jpg) files may not generate an image. However, these files do open correctly when you double-click them.

CAUSE

Typically .jpg files are encoded in a three-channel, RGB format. It is possible, in some programs, to create .jpg files that are encoded in four- channel, CMYK color format. Windows is unable to display .jpg files that are not in three-channel, RGB color format.

MORE INFORMATION

For more information about multimedia file formats, see the following article in the Microsoft Knowledge Base:

Q108803 MultiMedia Glossary

Similar behavior can be caused by incorrect file associations. For more information about Thumbnail view, see the following articles in the Microsoft Knowledge Base:

Q178746 Thumbnail Views Not Displayed for Some File Types

Q176882 How to Enable Thumbnail View for Folders in Windows Explorer

Additional query words:

Keywords : kbdisplay msiew95 msient win98 msiew98
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbprb