Err Msg: Error Loading Setupwbv.dll. A Device Attached to the...

• Microsoft Internet Explorer versions 4.0, 4.01, 4.01 Service Pack 1, 5 for Windows 95
• Microsoft Internet Explorer for Windows 98

SYMPTOMS

When you try to remove Internet Explorer by clicking Microsoft Internet Explorer 4.0 or "Microsoft Internet Explorer 5 and Internet Tools" in the Add/Remove Programs dialog box and then clicking Add/Remove, you may receive the following error message:

Error loading setupwbv.dll A device attached to the system is not functioning.

CAUSE

This behavior can occur if the Setupwbv.dll file is missing or damaged.

RESOLUTION

To resolve this issue, follow these steps:

1. If there is a copy of the Setupwbv.dll file in the Windows\System folder, rename the file to Setupwbv.old. For information about how to rename a file, click Start, click Help, click the Index tab, type renaming, and then double-click the "Renaming Files" Help topic.



2. Extract a new copy of the Setupwbv.dll file from the Setupw95.cab file in the folder containing your Internet Explorer Setup files to the Windows\System folder. For information about how to extract files, see the following article in the Microsoft Knowledge Base:

   Q129605 How to Extract Original Compressed Windows Files




3. Restart your computer.



4. Try to uninstall Internet Explorer again.

MORE INFORMATION

If other files are missing or damaged, the steps in this article may not provide a resolution. If you have extracted a new copy of the Setupwbv.dll file and still cannot uninstall Internet Explorer, further troubleshooting may be required. For information about manually uninstalling Internet Explorer 4.0 or 4.01, see the following article in the Microsoft Knowledge Base:

Q175610 How to Manually Uninstall Internet Explorer 4.0

Additional query words:

Keywords : kberrmsg kbsetup msiew95 msiew98
Version : WINDOWS:4.0,4.01,4.01 Service Pack 1,5
Platform : WINDOWS
Issue type : kbprb