Keyboard Problems Using Internet Explorer with Acrobat File

ID: Q192726

The information in this article applies to:

Microsoft Internet Explorer versions 4.0, 4.01, 4.01 Service Pack 1, 5 for Windows 95
Microsoft Internet Explorer versions 4.0, 4.01, 4.01 Service Pack 1, 5 for Windows NT 4.0
Microsoft Internet Explorer version 5 for Windows 98
Microsoft Windows 98

SYMPTOMS

While you are using Internet Explorer, you may lose some keyboard functionality. Keys that may not work may include the PAGE UP, PAGE DOWN, and arrow keys.

CAUSE

This behavior can occur if you have an Adobe Acrobat (.pdf) file open in Internet Explorer.

RESOLUTION

To work around this behavior, use any of the following methods:

Minimize and then restore the Internet Explorer window.

Use the Zoom buttons on the Acrobat toolbar.

Use the mouse to scroll through the file.

For additional information about resolving this problem, please contact Adobe Technical Support.

MORE INFORMATION

After you use the Zoom button above the status bar in the .pdf file, and then select any percentage of magnification, some keyboard keys may no longer function.

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words:

Keywords : kb3rdparty msiew95 msient win98 msiew98
Version : WINDOWS:4.0,4.01,4.01 Service Pack 1,5
Platform : WINDOWS
Issue type : kbprb