How to Manually Uninstall Internet Explorer and Outlook Express

ID: Q192852


The information in this article applies to:
  • Microsoft Internet Explorer versions 4.0, 4.01, 4.5 for Macintosh
  • Microsoft Outlook Express versions 4.0, 4.0c for Macintosh


SUMMARY

This article describes how to manually uninstall Internet Explorer and Outlook Express if you are unable to uninstall Internet Explorer and Outlook Express with the Installer program.

NOTE: Some files or folders may not be completely removed when you use the Installer program. Also, if you are manually removing Outlook Express version 4.5, first make sure to save your e-mail to the desktop because the drag and drop installation will overwrite all of your e-mail.


MORE INFORMATION

To completely remove all components, follow these steps:

  1. Create a new folder on the desktop named OldIE. For information about how to create a folder, please consult the documentation included with your Macintosh.


  2. Locate the following folders:

    • Microsoft Internet Explorer 4.0 Folder
    • Outlook Express

    -or-
    • Microsoft Internet Explorer 4.01 Folder
    • Microsoft Outlook Express 4.01

    -or-
    • Microsoft Internet 4.5 Folder

    Move these folders into the OldIE folder you created in step 1. For information about how to move folders, please consult the documentation included with your Macintosh.


  3. Locate the System\Extensions folder and remove the following files and folders if they exist:
    • ActiveX Controls (folder)
    • Intel raw video (file)
    • Indeo Video (file)
    • Microsoft Component Library (file)
    • MS Font Embed Library (file)
    • MS Library Folder (folder)

    For a list of files installed with Internet Explorer version 4.5, please see the following article(s) in the Microsoft Knowledge Base:
    Q198276 System Files Included with Internet Explorer 4.5 for Macintosh
    Internet Explorer version 4.5 installs the following fonts into the System:Fonts folder:
    • Andale Mono
    • Arial
    • Arial Black
    • Comic Sans MS
    • Courier New
    • Georgia
    • Impact
    • Times New Roman
    • Trebuchet MS
    • Verdana
    • Webdings
    NOTE: Not all of these files or folders may exist on your computer. If any of these files or folders does not exist on your computer, skip the file or folder.


  4. Locate the System\Preferences folder. Move the Explorer folder (if it exists) to the OldIE folder you created in step 1.


  5. Restart the computer.


Additional query words:

Keywords : kbenv kbsetup msiemac outexmac
Version : MACINTOSH:4.0,4.01,4.0c,4.5
Platform : MACINTOSH
Issue type : kbhowto


Last Reviewed: December 15, 1999
© 2000 Microsoft Corporation. All rights reserved. Terms of Use.