Problems After Enabling Active Desktop
ID: Q193110
|
The information in this article applies to:
-
Microsoft Internet Explorer versions 4.0, 4.01 for Windows 95
-
Microsoft Windows 98
-
Microsoft Windows 98 Second Edition
SYMPTOMS
When you enable Active Desktop, you may experience one or more of the
following symptoms:
- You receive the following error message when you attempt to enable
Active Desktop:
Internet Explorer cannot find the Active Desktop HTML file.
This file is needed for your Active Desktop. Click OK to turn
off Active Desktop.
- When you click the As Web Page command to select it on the View menu in
Windows Explorer or My Computer, nothing happens.
- When you attempt to view a Web page, Internet Explorer prompts you to
open or save the file to a disk instead of displaying the Web page.
- When you start Internet Explorer, you may see a File Download dialog box that states:
Opening:
/ from homepage.html
No progress is made, and when you click Cancel, the dialog box and Internet Explorer both close.
You may also notice when you view the Internet Explorer properties by double-clicking Internet in Control Panel that there is no General or Content tab.
CAUSE
This behavior can occur if the Mshtml.dll file is missing or damaged, or
if the registry entries for the Mshtml.dll file are missing or damaged.
RESOLUTION
To resolve this behavior, follow these steps:
- Click Start, point to Find, and then click Files Or Folders.
- In the Named box, type mshtml.dll, and then
click Find Now.
- If the Mshtml.dll file is found, right-click it, click Rename, and then
type a new name for the Mshtml.dll file (such as Mshtml.xxx).
If the Mshtml.dll file is not found, skip to step 4.
For more information about how to rename a file, click Start, click
Help, click the Index tab, type renaming,
and then double-click the "Renaming Files" topic.
- Quit the Find tool.
- Extract a new copy of the Mshtml.dll file from your original Internet
Explorer CD-ROM, the folder to which you downloaded the Internet
Explorer Setup files, or your original Windows 98 disks or CD-ROM to
the Windows\System folder.
NOTE: If you do not have an Internet Explorer CD-ROM or a folder on
your hard disk that contains the Internet Explorer Setup files, contact
Microsoft Product Support Services.
NOTE: If you previously applied an update to the Mshtml.dll file
provided by Microsoft, reinstall the updated version of the Mshtml.dll
file instead of the version included with Internet Explorer or Windows
98.
In Internet Explorer 4.0 or 4.01 for Windows 95, follow these steps to
extract the Mshtml.dll file:
- At a command prompt, type the following command, and then press
ENTER
extract /l <path1> <path2>\ie4_s2.cab ie4_2.cab
where <path1> is the path to the folder to which you want to extract
the Ie4_2.cab cabinet file, and <path2> is the path to the folder in
which the Internet Explorer Setup files are located.
NOTE: If you downloaded Internet Explorer 4.0 or 4.01 from the
Internet, <path2> is location of the Internet Explorer Setup files
on your hard disk. If you installed Internet Explorer 4.0 or 4.01
from a CD-ROM, <path2> is the path to the Internet Explorer Setup
files on your Internet Explorer 4.0 or 4.01 CD-ROM.
- At the command prompt, type the following command, and then press
ENTER
extract /l <path1> <path2>\ie4_2.cab mshtml.dll
where <path1> is the location of the Windows\System folder,
and <path2> is the path to the folder to which you extracted the
Ie4_2.cab file.
In Windows 98, use the System File Checker tool to extract the
Mshtml.dll file. For information about how to extract files using the
System File Checker tool, please see the following article in the
Microsoft Knowledge Base:
ARTICLE-ID: Q129605
TITLE : How to Extract Original Compressed Windows Files
If the behavior persists, follow these steps:
- Click Start, and then click Run.
- In the Open box, type "regsvr32 /i mshtml.dll" (without quotation
marks), click OK, and then click OK again.
- Restart your computer.
Additional query words:
Keywords : kbenv kberrmsg msiew95 win98 win98se
Version : WINDOWS:4.0,4.01
Platform : WINDOWS
Issue type : kbprb
|