No Internet Service Providers Listed in the Internet Connection Wizard

ID: Q216067

The information in this article applies to:

Microsoft Internet Explorer versions 4.0, 4.01, 4.01 Service Pack 1, 4.01 Service Pack 2 for Windows NT 4.0

SYMPTOMS

When you run the Internet Connection Wizard, a list of Internet service providers (ISPs) is not listed, and you receive the following error message:

We're sorry, the service you have requested is not currently available in your area.

CAUSE

This behavior occurs because the Internet Connection Wizard included with Internet Explorer 4.0, 4.01, 4.01 Service Pack 1 (SP1), and 4.01 Service Pack 2 (SP2) for Windows NT 4.0 does not contain a list available ISPs.

RESOLUTION

To work around this behavior, contact an ISP in your area to set up an Internet account.

Additional query words: icw

Keywords : kberrmsg kbtool msient
Version : WINDOWS:4.0,4.01,4.01 Service Pack 1
Platform : WINDOWS
Issue type : kbprb