Cannot Uninstall Internet Explorer 5 Compatibility Mode Feature

ID: Q216697

The information in this article applies to:
  • Microsoft Internet Explorer version 5 for Windows 98
  • Microsoft Internet Explorer version 5 for Windows 95
  • Microsoft Internet Explorer version 5 for Windows NT 4.0

SYMPTOMS

You may be unable to uninstall the Internet Explorer 5 Compatibility mode feature.


RESOLUTION

To work around this problem, uninstall Internet Explorer 5 to return to the previous version of Internet Explorer, and then install Internet Explorer 5 again.

For information about uninstalling Internet Explorer 5, please see the following article in the Microsoft Knowledge Base:

Q217344 How to Uninstall Internet Explorer 5
WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys and Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT, you should also update your Emergency Repair Disk (ERD).


To manually remove Internet Explorer 4.0 Compatibility Mode, follow these steps:
  1. Delete the "Internet Explorer-4 Compatible" folder and its contents.


  2. Use Registry Editor to delete the following registry key:


    3. HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Compatibility Mode
  3. Delete the "Previous Internet Explorer Ver. 4" shortcut icon from the Internet Explorer folder on the Start menu.


  4. Run the Internet Explorer 5.0 Repair Tool in Add/Remove Programs.



STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.


MORE INFORMATION

Uninstalling Internet Explorer 5 to return to the previous version of Internet Explorer removes the "Internet Explorer 4 - Compatibility Mode" folder. When you install Internet Explorer 5 using a typical installation, Compatibility mode is not installed.

For additional information about Compatibility mode, please see the following article in the Microsoft Knowledge Base:

Q197311 How to Install and Use Compatibility Mode in Internet Explorer 5

Additional query words:

Keywords : msiew95 msient msiew98
Version : WINDOWS:5
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: July 7, 1999
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