The information in this article applies to:
SUMMARYThis article provides general information about installing Internet Explorer 5 and troubleshooting Setup. The following topics are included:
MORE INFORMATIONBefore Obtaining Internet Explorer 5Before you download a free version of Internet Explorer 5 or obtain a CD-ROM, make sure that your computer meets the minimum hardware requirements for running Internet Explorer 5. The minimum hardware requirements include:Microsoft Windows 3.1x or Microsoft Windows NT 3.51
Microsoft Windows NT 4.0, Microsoft Windows 95, or Microsoft Windows 98
Sun Solaris
HP-UX
How to Obtain Internet Explorer 5You can obtain Internet Explorer 5 (for all available operating systems) on CD-ROM by placing an order through the Microsoft Web site, or by calling (800) 485-2048. For additional information, or to download a free copy of Internet Explorer 5 and Internet Tools, please see the following Microsoft Web site:http://www.microsoft.com/windows/ie/default.htmIn most cases, the Internet Explorer download page recommends a specific browser for your computer. Click Next and run the program from its current location (Windows users), or download it to your hard disk (UNIX users). To download Internet Explorer for any operating system, click the link for the operating system version you want to download on the following Microsoft Web site: http://www.microsoft.com/windows/ie/download/NOTE: You may need to click the link to the main download index to see all versions. If you are running Windows 98, you can also download and install Internet Explorer 5 from the Windows Update site by clicking the Windows Update shortcut on your Start menu. To download Internet Explorer 5 for Windows 95, Windows 98, and Windows NT 4.0 from any computer running Windows 95, Windows 98, or Windows NT 4.0, run Ie5setup.exe from its current location and click Install Minimal or Customize your browser. You can then click Advanced to select the Download Only option. If you choose to install over the network, review the "Before Installing Internet Explorer 5" section below and then skip to the "Installing Internet Explorer 5" section. Only the installation files that are necessary for your current operating system and its configuration are copied to your hard disk. To download Internet Explorer 5 for Windows 3.1 or Windows NT 3.51 from a computer running Windows 3.1, Windows 95, Windows 98, Windows NT 3.51, or Windows NT 4.0, click the Windows 3.1 and Windows NT 3.51 link on the Internet Explorer download page and run Setup.exe from its current location. Follow the instructions on your screen to download Internet Explorer 5 for Windows 3.1 or Windows NT 3.51. NOTE: You cannot use the Download Only option to download Internet Explorer 5 for Windows from a file:// address (either a UNC path or a mapped drive letter). You can download Internet Explorer 5 for Windows to a file:// address if you first map a local drive letter to the network share from which you want to download. You cannot download Internet Explorer 5 for Windows 95, Windows 98, or Windows NT 4.0 from a computer running Windows 3.1 or Windows NT 3.51, and you must download Internet Explorer 5 for DEC Alpha (Windows NT 4.0) on a DEC Alpha-based (Windows NT 4.0) computer. All these methods of obtaining Internet Explorer include an Internet Explorer 5 and Internet Tools package, and include 90 days of free support from Microsoft in the Unites States and Canada only. You may also be able to obtain a customized version of Internet Explorer 5 with a third-party program, from a third-party Web site, from your Internet service provider (ISP), or from your corporate administrator. Note that installing a customized version of Internet Explorer 5 (even if you uninstall it and install a version distributed by Microsoft) may change your support offerings from Microsoft. For additional information, see the "How to Obtain Assistance with Internet Explorer 5" section below, or contact the person or company that distributed your original (customized) copy of Internet Explorer 5. NOTE: To obtain a 128-bit version of Internet Explorer 5, upgrade over a 128-bit version of Internet Explorer 3 or 4 using any version of Internet Explorer 5 obtained as noted above. To obtain a 128-bit update for Internet Explorer 5 after Internet Explorer 5 is installed (United States and Canada only), click About Internet Explorer on the Help menu. Click the Update Information link to download the update. Microsoft does not distribute 128-bit versions of Internet Explorer 5 on CD-ROM (including the United States and Canada). For additional information, please see the following article in the Microsoft Knowledge Base: Q195833 How to Upgrade Internet Explorer to 128-Bit Encryption Before Installing Internet Explorer 5Before you install Internet Explorer 5, make sure that your computer has the latest updates available for your specific operating system configuration.Microsoft Windows 98If Internet Explorer 5 Beta was installed, type jview at an MS-DOS Prompt. If the version number is 5.00.3155 or 5.00.3158 and you installed the Microsoft virtual machine (Microsoft VM) from the Windows Update Web site, install version 3167 of the Microsoft VM from the following Microsoft Web site before you uninstall Internet Explorer 5 Beta:http://www.microsoft.com/java/ Microsoft Windows NT 4.0Although Internet Explorer 5 does run with Service Pack 3 (SP3) configurations, you may want to install Service Pack 4 (SP4) with 128-bit encryption if necessary before installing Internet Explorer 5. For information about how to obtain Windows NT 4.0 SP4, see the following article in the Microsoft Knowledge Base:Q152734 How to Obtain the Latest Windows NT 4.0 Service PackNOTE: After you install Windows NT 4.0 SP4 but before you install Internet Explorer 5, you may see a message recommending that you install one or both of the following Service Packs to resolve known Year 2000 issues:
Q184085 Year 2000 Resources Available from MicrosoftNOTE: You must have administrative privileges to install and uninstall Internet Explorer 5 on Windows NT. This includes having administrative privileges the first time you start your computer after installing or uninstalling. You must restart your computer after installing Internet Explorer 5. This is also true for some add-on components. For corporate deployment on Windows NT 4.0-based computers, make sure that you have at least 4 MB of free registry space if you are upgrading from Internet Explorer 2.0 or Internet Explorer 3, and at least 2.5 MB of free registry space when upgrading from Internet Explorer 4. To determine or modify the current and maximum registry size in Windows NT 4.0:
IMPORTANT: If you reinstall Windows NT 4.0 SP3 or SP4 after Internet Explorer 5 is installed on your computer, some components will need to be re-registered. Please see the Readme (Ie.txt) file for additional information. Microsoft Windows 95Install any other Windows 95 updates that you need (for example, Year 2000 updates).All Operating Systems
Installing Internet Explorer 5To install Internet Explorer 5 for Solaris or HP-UX, change the permissions on the file downloaded in the "How to Obtain Internet Explorer 5" section above so that it is executable (for example: "chmod +x ie5setup"). Then, run the executable (for example: "./ie5setup"). When Setup prompts for an installation folder, either accept the default folder or type a new folder path and name (note that installing in the default folder, /usr/local/microsoft, may require that you be logged in as root). After Internet Explorer 5 is installed, you can start the browser by typing installation folder/bin/iexplorer.To install Internet Explorer 5 on a Windows-based computer, insert your Internet Explorer 5 CD-ROM into your CD-ROM drive and run Setup.exe (if the CD-ROM does not run automatically) from the appropriate folder for your operating system. Follow the instructions on the screen to start installing Internet Explorer 5. If you are using one of the Download Only options noted above, or to install Internet Explorer 5 directly from the Web site, follow these steps:
Download Options for Windows 95, Windows 98, or Windows NT 4.0Common Internet Explorer 5 Setup IssuesFor information about common Internet Explorer 5 Setup issues, please click one of the following articles that may be related to your issue:Q189679 Error Message: Setup Was Unable to Install All the Components Q202246 Err Msg: Setup Was Unable to Install All the Components Q221863 Err Msg: A Previous Program Installation Was Never Completed... Q224540 Err Msg: IE5WZD Caused an Exception C0010000H in Module... Q246180 Damaged OLE Component Stops Internet Explorer Setup Q238670 Cannot Install Internet Explorer in Windows 98 Second Edition Q218795 Err Msg: The Folder Drive:\Internet Explorer 5.0 Does Not... Q222125 Internet Explorer 5 Active Setup Appears to Hang During DownloadIf these articles do not help solve your issue, use the IE Setup Log.txt file to help you troubleshoot Internet Explorer 5 Setup issues. Please see the following article to obtain information on using this file: Q218634 Description of the IE Setup Log.txt FileIf the issue still occurs, click the following link to query for additional information in the Microsoft Knowledge Base: http://support.microsoft.com/search/default.asp How to Obtain Assistance with Internet Explorer 5For assistance with Internet Explorer 5, please see the following article in the Microsoft Knowledge Base:Q220604 Microsoft Internet Explorer 5.0 Support.txt File ContentsPeer-to-peer newsgroups are also available to assist you with other users of Internet Explorer 5, including Microsoft Most Valuable Professionals (MVPs). You can use any newsreader software (such as Outlook Express) to gain access to these newsgroups. For information about how to view a newsgroup, please see the following Microsoft Web site: http://support.microsoft.com/support/news/howto/default.aspNOTE: Subscribe to the microsoft.public.windows.inetexplorer.ie5. newsgroups for assistance with Internet Explorer 5 issues. For programming issues, subscribe to microsoft.public.windows.inetexplorer.ie5.programming. For additional information about how to get support from Microsoft for Internet Explorer 5, please visit the following Microsoft Web site: http://www.microsoft.com/support/supportnet/overview/overview.asp Additional query words:
Keywords : kbsetup kbtshoot msiew95 msient msieunix msiew98 kbfaq |
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Last Reviewed: January 28, 2000 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |