Cannot Submit Form Data Using Internet Explorer

ID: Q218840

The information in this article applies to:
  • Microsoft Internet Explorer versions 4.0, 4.01, 5 for Windows 95
  • Microsoft Internet Explorer versions 4.0, 4.01, 5 for Windows NT 4.0
  • Microsoft Internet Explorer version 5 for Windows 98
  • Microsoft Windows 98

SYMPTOMS

When you fill out a form on a Web page and then try to submit the form, you may receive one of the following error messages:

  • Login Expired - Your login session has expired.


  • Failed to set your user cookie - An Error Occurred Setting Your User Cookie



CAUSE

This behavior can occur if you have Internet Explorer set not to receive cookies, or if you have configured a third-party program not to receive cookies.


RESOLUTION

To resolve this issue, follow the steps in the appropriate section:

Internet Explorer 4 and Windows 98

  1. Click Start, point to Settings, click Control Panel, double-click Internet, and then click the Advanced tab.


  2. In the Cookies section, click one of the following options:

    • Always Accept Cookies


    • Prompt Before Accepting Cookies




  3. Click OK.


Internet Explorer 5

  1. Click Start, point to Settings, click Control Panel, double-click Internet, and then click the Security tab.


  2. Click Internet, and then click Custom Level.


  3. In the Cookies section, click Enable for the following items:

    • Allow per-session cookies (not stored)


    • Allow cookies that are stored on your computer




  4. Click OK.


  5. Follow steps 2-3 to enable cookies for the following content zones, if necessary:

    • Local Internet


    • Trusted Sites


    • Restricted Sites




  6. Click OK.


Third-Party Programs

To set a third-party program (such as Lockman's Anonymous Cookies Deluxe version 1.0) to accept cookies, refer to the program's instructions.


MORE INFORMATION

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words:

Keywords : kb3rdparty kbenv kberrmsg msiew95 msient win98 msiew98
Version : WINDOWS:4.0,4.01,5
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: April 29, 1999
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