Internet Explorer 5 May Not Work After Uninstalling Windows 98

ID: Q221867


The information in this article applies to:
  • Microsoft Internet Explorer version 5 for Windows 98
  • Microsoft Internet Explorer version 5 for Windows 95


SYMPTOMS

After you uninstall Microsoft Windows 98, double-clicking the Internet Explorer icon on the desktop may not start Internet Explorer.


CAUSE

This behavior can occur if all of the following conditions exist:

  • You installed a Beta version of Internet Explorer 5 in Microsoft Windows 95.


  • You later upgraded the computer to Windows 98.


  • You later installed the final released version of Internet Explorer 5.


  • You uninstalled Windows 98.



RESOLUTION

Install the final released version of Internet Explorer 5. To obtain Internet Explorer 5, visit the following Microsoft Web site:

http://www.microsoft.com/windows/ie/default.htm


MORE INFORMATION

This behavior occurs because the Windows 98 uninstall routine restores some of the files that Internet Explorer 5 needs to the versions that were installed before Windows 98 was installed. Because these files are Internet Explorer 5 Beta versions, some files that are the Internet Explorer 5 Beta version and some files that are the Internet Explorer 5 released version remain.

Additional query words:

Keywords : kbenv msiew95 msiew98
Version : WINDOWS:5
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: March 19, 1999
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