Saving Page to Unavailable or Full Network Share Generates No Error Message

ID: Q222901


The information in this article applies to:
  • Microsoft Internet Explorer version 4.01 Service Pack 1 for Windows NT 4.0
  • Microsoft Internet Explorer version 4.01 Service Pack 1 for Windows 95


SYMPTOMS

When you try to save a page within Internet Explorer 4.01 to a network drive, you receive no error message if the drive is full or unavailable.


RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Internet Explorer service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp
The English version of this fix should have the following file attributes or later:

   Date      Time    Size        File name    Version   Platform
   ---------------------------------------------------------------
   03/11/99  10:04a  2,416,912   Msht95.dll   3515.1002 Windows 95
   03/11/99  09:51a  2,416,400   Mshtnt.dll   3515.1002 Windows NT 

To work around this problem, save the page to the Clipboard and then paste it in an existing document. If an error condition exists, an error message will be generated.


STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

This has been corrected in Internet Explorer 4.01 Service Pack 2.

Additional query words:

Keywords : kbui msient
Version : WINDOWS:4.01 Service Pack 1
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: September 16, 1999
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