Err Msg: IE5WZD Caused an Exception C0010000H in Module...

• Microsoft Internet Explorer version 5 for Windows 95
• Microsoft Internet Explorer version 5 for Windows 98
• Microsoft Internet Explorer version 5 for Windows NT 4.0

SYMPTOMS

When you try to install Internet Explorer 5, you may receive any of the following error messages:

IE5WZD caused an exception C0010000H in module kernel32.dll

IE5WZD caused an exception C0010000H in module MSJAVA.DLL

Ie5wzd caused an invalid page fault in module Msjava.dll at address

IE5WZD caused an Invalid Page Fault in module KERNEL32.DLL

IE4WZD caused an Invalid Page Fault in module KERNEL32.DLL

CAUSE

This behavior can occur if the Microsoft Java Virtual Machine (VM) is damaged.

RESOLUTION

To resolve this issue:

1. Restart your computer in MS-DOS mode (click Start, click Shut Down, and then click Restart in MS-DOS mode).



2. Press ENTER after typing each of the following commands:




cd windows\system
ren msjava.dll msjava.old
exit

3. Re-run Internet Explorer 5 Setup.

1. Click Start, point to Programs, and then click Windows Explorer.



2. Double-click the Windows folder, and then double-click the Downloaded Program Files folder.



3. Remove the DirectAnimation Java Classes file. To do so, click the file, and then click Remove Program File on the File menu.



4. Repeat step 3 to remove the following files in the Downloaded Program Files folder, and then restart your computer:



• Internet Explorer Classes for Java



• Microsoft XML Parser For Java



• Win32 Classes



5. Download and install the latest version of the Java VM from the following Microsoft Web site:




http://www.microsoft.com/java/vm/dl_vm32.htm

MORE INFORMATION

For additional information, please click the article number below to view the article in the Microsoft Knowledge Base:

Q228491 Err Msg: IE5WZD Caused an Exception c0010000H in Module...

Additional query words: 5.0 5.00

Keywords : kbenv kberrmsg msiew95
Version : WINDOWS:5
Platform : WINDOWS
Issue type : kbprb