Error Message: Java Package Manager Unable to Install Java...

ID: Q226949

The information in this article applies to:

Microsoft Internet Explorer versions 4.0, 4.01, 4.01 Service Pack 1, 4.01 Service Pack 2 for Windows 95
Microsoft Internet Explorer versions 4.0, 4.01, 4.01 Service Pack 1, 4.01 Service Pack 2 for Windows NT 4.0

SYMPTOMS

When you restart your computer after you install Internet Explorer, you may receive any of the following error messages:

On Windows NT 4.0 computers

Java Package Manager
Unable to install Java packages from C:\WINNT\Java\Classes\win32ie4.cab.
The system cannot find the path specified.

Java Package Manager
Unable to install Java packages from C:\WINNT\Java\Classes\xmldso4.cab.
The system cannot find the path specified.

Java Package Manager
Unable to install Java packages from C:\WINNT\System32\iejava.cab.
The system cannot find the path specified.

On Windows 95 computers

Java Package Manager
Unable to install Java packages from C:\Windows\Java\Classes\xmldso4.cab.
The parameter is incorrect.

CAUSE

This behavior can occur if your computer's TEMP and TMP environment variables are not correct.

RESOLUTION

To resolve this issue on a computer running Windows NT 4.0, follow these steps:

Click Start, point to Settings, then click Control Panel.

Double-click System.

On the Environment tab, note the path for the TEMP variable in the "User Variables for <Name>" box. The default is <SystemDrive>:\Temp.

Click OK to close System Properties.

Use Windows NT Explorer to verify that the path you noted in step 3 exists. If it does not exist, create it.

To resolve this issue on a computer running Windows 95, use any of the following methods to make sure that the TEMP and TMP environment variables are valid:

NOTE: When checking the environment variables for Windows 95, use the set command at a command prompt by typing set, and then note the path set for the temp variable.

Remove the SET TEMP statement from the Autoexec.bat file.

Create the folder to which the TEMP environment variable points.

Change the SET TEMP statement in the Autoexec.bat file to point to a folder that exists on your computer.

Additional query words: setup

Keywords : kbenv kberrmsg
Version : WINDOWS:4.0,4.01,4.01 Service Pack 1,4.01 Service Pack 2
Platform : WINDOWS
Issue type : kbprb