Deleted "Available Offline" Favorites Still Remain on the Synchronize List

ID: Q227050

The information in this article applies to:

Microsoft Internet Explorer versions 4.0, 4.01 Service Pack 2, 5 for Windows 98

SYMPTOMS

When you use Internet Explorer, you may experience the following symptoms:

Internet Explorer 5

When you synchronize offline favorites, some sites may be available in the synchronization list that have already been deleted from the favorites list.

Internet Explorer 4

When you update subscriptions, some sites may update that have already been deleted from the favorites list.

CAUSE

This behavior can occur for the following reasons:

Internet Explorer 5

This can occur if an offline favorite is in a subfolder of the Favorites folder, and that subfolder is then deleted.

Internet Explorer 4

The can occur if the you did not unsubscribe to the site before deleting it.

RESOLUTION

To work around this issue, use the appropriate method:

Internet Explorer 5

Right-click Start, and then click Explore.

Use Windows Explorer to open the Windows\Offline Web Pages folder.

Right-click the offline favorite to be removed, and then click Delete.

NOTE: To prevent this issue from occurring, delete each offline favorite from the subfolder of the Favorites folder before deleting that subfolder.

Internet Explorer 4

Right-click Start, and then click Explore.

Use Windows Explorer to open the Windows\Subscriptions folder.

Right-click the offline favorite to be removed, and then click Delete.

NOTE: To prevent this issue from occurring, unsubscribe to each Offline Favorite in the subfolder of the Favorites folder before deleting that subfolder.

Additional query words:

Keywords : kbtool kbui msiew98
Version : WINDOWS:4.0,4.01 Service Pack 2,5
Platform : WINDOWS
Issue type : kbprb