Err Msg: IE5WZD Caused an Exception c0010000H in Module...

• Microsoft Internet Explorer version 5 for Windows 95
• Microsoft Internet Explorer version 5 for Windows 98
• Microsoft Internet Explorer version 5 for Windows NT 4.0

SYMPTOMS

After you choose a Typical and Minimal installation and begin downloading Internet Explorer 5 to run Setup, you may receive any of the following error messages:

• IE5WZD caused an exception c0010000H in module KERNEL32.DLL at memory address

• IE5WZD caused an exception c0010000H in module MSJAVA.DLL at memory address

CAUSE

This behavior can occur if NetZip is installed on your computer. NetZip intercepts and manages download requests, and this may conflict with the Internet Explorer download process.

RESOLUTION

To resolve this issue, contact NetZip to inquire about the availability of a fix for this issue.

To work around this issue, uninstall NetZip. For information about how to do so, contact NetZip, or view the documentation included with NetZip.

MORE INFORMATION

For additional information, please click the article number below to view the article in the Microsoft Knowledge Base:

Q224540 Err Msg: IE5WZD Caused an Exception C0010000H in Module...

Additional query words: 5.0 5.00

Keywords : kb3rdparty kberrmsg kbsetup msiew95 msiew98
Version : WINDOWS:5
Platform : WINDOWS
Issue type : kbprb