Unable to Connect to FTP Sites After Installing Internet Explorer 5

• Microsoft Internet Explorer version 5 for Windows 95

SYMPTOMS

After you install Internet Explorer 5 on your computer running Windows 95, you may not be able to gain access to FTP sites using Internet Explorer or MS-DOS-based FTP programs.

CAUSE

This behavior can occur if the Winsock files are damaged or are not upgraded prior to the Internet Explorer 5 installation.

RESOLUTION

To resolve this problem, use the appropriate method:

• Install the Winsock 2.0 update for Windows 95 from the following Microsoft Web site:




http://www.microsoft.com/windows95/downloads/contents/wuadmintools/s_wunetworkingtools/w95sockets2/default.asp

• Install the Dial-Up Networking 1.3 update for Windows 95 (which includes and requires Winsock 2.0) from the following Microsoft Web site:




http://www.microsoft.com/windows95/downloads/contents/wurecommended/s_wunetworking/dun13win95/default.asp?site=95

WORKAROUND

dun

Additional query words:

Keywords : kbenv kburl msiew95
Version : WINDOWS:5
Platform : WINDOWS
Issue type : kbprb