Error Message: Explorer.exe Access Violation (0x0000005) at Address 230038

ID: Q231479

The information in this article applies to:

Microsoft Internet Explorer version 4.01 Service Pack 1 for Windows NT 4.0

SYMPTOMS

When you start or quit Internet Explorer 4.01, you may randomly receive the following error message:

Explorer.exe access violation (0x0000005) at address 230038

CAUSE

This behavior can occur if you have Folio version 4.11 by Open Market, Inc. installed.

RESOLUTION

To resolve this issue, upgrade the Folio software to version 4.2. For more information, visit the Open Market Knowledgebase at:

http://www.openmarket.com/service/tech/kbase.cfm

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

MORE INFORMATION

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: Dr.Watson random copy xcopy

Keywords : kb3rdparty kberrmsg msient
Version : WINDOWS:4.01 Service Pack 1
Platform : WINDOWS
Issue type : kbprb