Menu Bar Disappears After Using Internet Explorer for a While

ID: Q234012


The information in this article applies to:
  • Microsoft Internet Explorer version 5 for Windows 95
  • Microsoft Internet Explorer version 5 for Windows 98
  • Microsoft Internet Explorer version 5 for Windows NT 4.0


SYMPTOMS

After using Internet Explorer for a while, one of the following symptoms may occur:

  • The menu bar may disappear.


  • System resources may become very low.



CAUSE

This problem can occur because of a resource leak in Internet Explorer.


RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

The English version of this fix should have the following file attributes or later:

Date Time Version Size File name Platform
07/27/99 4:28 p.m. 5.00.2719.2701 807,184 bytes Browseui.dll (x86)


STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words:

Keywords : kbenv kbtool kbui msiew95 msient msiew98
Version : WINDOWS:5
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: October 13, 1999
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