Error Messages After Internet Explorer Dials Automatically

• Microsoft Internet Explorer versions 5, 5.01 for Windows NT 4.0
• Microsoft Windows NT Workstation versions 4.0 SP5, 4.0 SP6
• Microsoft Windows NT Server versions 4.0 SP5, 4.0 SP6

SYMPTOMS

After you use Internet Explorer to dial automatically to connect to your Internet service provider (ISP) using a modem or other dial-up connection and try to view Internet sites, you may not be able to find sites. Instead, you may receive one of the following error messages:

The page cannot be displayed





Cannot find server or DNS error

CAUSE

This problem can occur if Windows NT 4.0 Service Pack 5 or Service Pack 6 is installed on your computer.

RESOLUTION

To work around this problem, connect to your ISP first, and then start Internet Explorer, or quit and then restart Internet Explorer.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: autodial ras

Keywords : kbenv kberrmsg kbui dun msient
Version : WINDOWS:5,5.01; winnt:4.0 SP5,4.0 SP6
Platform : WINDOWS winnt
Issue type : kbprb