Desktop Is Not Painted After Logging On

ID: Q238744

The information in this article applies to:

Microsoft Internet Explorer version 4.01 Service Pack 2 for Windows NT 4.0

SYMPTOMS

When you are running the integrated shell, the desktop may not be painted correctly after a series of logons and logoffs. This problem generally occurs after the third or fourth logon by the same user after the last reboot. Although the problem does not always occur, once it does, the problem continues to occur for that user until the computer is rebooted.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

The English-language version of this fix should have the following file attributes or later:

Date	Time	Version	Size	File name	Platform
09/13/99	12:46 PM	4.72.3709.1300	1,770,160	Shell32.dll	x86

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

This hotfix has been localized for Simplified and Traditional Chinese.

Additional query words:

Keywords : msient kbshell
Version : WINDOWS:4.01 Service Pack 2
Platform : WINDOWS
Issue type : kbprb