Unable to Gain Access to Internet Sites When "Dial Whenever a Network Connection Is Not Present" Setting Is Enabled with ADSL/DSL

ID: Q240808

The information in this article applies to:
  • Microsoft Internet Explorer version 5 for Windows 98
  • Microsoft Windows 98 Second Edition
  • Microsoft Internet Explorer version 5 for Windows 95

SYMPTOMS

When you use an asymmetric digital subscriber line (ADSL) or a digital subscriber line (DSL) to connect to the Internet and you enable the Dial whenever a network connection is not present setting in Internet Explorer 5, you may not be able to gain access to Internet sites.

In addition, the Connect To dialog box may be displayed when you start Internet Explorer.


WORKAROUND

To work around this problem:

  1. Double-click the Internet Explorer icon on the desktop. If the Connect To dialog box is displayed, click Cancel.


  2. On the Tools menu, click Internet Options.


  3. On the Connections tab, click Never dial a connection, and then click OK.


  4. On the File menu, click Close.


  5. Restart Internet Explorer.


NOTE: If the computer is a laptop that you use remotely with a Dial-Up Networking connection using a modem and a phone line, you may need to manually enable the Always dial my default connection setting during remote use.


MORE INFORMATION

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: mobile dun

Keywords : kbenv msiew95 msiew98 win98se
Version : WINDOWS:5
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: September 8, 1999
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