Internet Explorer 5 Included with Office 2000 Does Not Retain the Automatic Configuration Script Address

ID: Q241716

The information in this article applies to:

Microsoft Internet Explorer version 5 for Windows NT 4.0
Microsoft Internet Explorer version 5 for Windows 95
Microsoft Internet Explorer version 5 for Windows 98

SYMPTOMS

The version of Internet Explorer included with Microsoft Office 2000 does not retain the automatic configuration script address when you click to clear the Use automatic configuration script check box. Instead, the address is deleted and you must enter the address again to be able to use this feature.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next release of Internet Explorer that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

The English version of this fix should have the following file attributes or later:

Date	Time	Version	Size	File name	Platform
09/15/99	02:11PM	5.00.2721.1500	467,088	Wininet.dll	(x86)

NOTE: If this product was already installed on your computer when you purchased it from the Original Equipment Manufacturer (OEM) and you need this fix, please call the Pay Per Incident number listed on the above Web site. If you contact Microsoft to obtain this fix, and if it is determined that you only require the fix you requested, no fee will be charged. However, if you request additional technical support, and if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support, you may be charged a non-refundable fee.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:

Q154871 Determining If You Are Eligible for No-Charge Technical Support

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words:

Keywords : kbtool kbui msiew95 msient msiew98
Version : WINDOWS:5
Platform : WINDOWS
Issue type : kbprb