Cannot Keep Favorites with Automatic Configuration Script

ID: Q242544

The information in this article applies to:

Microsoft Internet Explorer version 5 for Windows NT 4.0
Microsoft Internet Explorer version 5 for Windows 95
Microsoft Internet Explorer version 5 for Windows 98

SYMPTOMS

If you are using an automatic configuration script in Internet Explorer 5 and the script contains a "Delete Old Channels=1" entry, all entries in the Favorites folder may be deleted.

CAUSE

This problem occurs only if the Channels folder does not exist in the Favorites folder.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Internet Explorer 5.01 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

The English-language version of this fix should have the following file attributes or later:

Date	Time	Version	Size	File name	Platform
11/17/1999	10:25 A.M.	274,432	5.0.2723.1600	Webcheck.dll	x86

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

This fix is not included in Internet Explorer 5.01.

Additional query words:

Keywords : kbenv msiew95 msient msiew98
Version : WINDOWS:5
Platform : WINDOWS
Issue type : kbprb