Cannot Gain Access to Certain Secure Web Sites

• Microsoft Internet Explorer version 5 for Windows 98
• Microsoft Windows 98 Second Edition

SYMPTOMS

When you try to gain access to a secure Web site, you may receive the following error message:

The page cannot be displayed

Cannot find server or DNS error

CAUSE

This error message can be caused by incorrect security settings in Internet Explorer.

RESOLUTION

To resolve this issue:

1. Quit Internet Explorer (if it is running).



2. Click Start, point to Settings, click Control Panel, and then double-click Internet Options.



3. Click the Advanced tab.



4. Scroll down to the Security section.



5. Click to clear the Use PCT 1.0 and Use TLS 1.0 check boxes.



6. Click OK.

MORE INFORMATION

Some Web sites do not support the PCT 1.0 and TSL 1.0 protocols.

Additional query words:

Keywords : kbenv kberrmsg msiew98 win98se
Version : WINDOWS:5
Platform : WINDOWS
Issue type : kbprb