IEXPLORE Caused an Invalid Page Fault in SHELL32.DLL

ID: Q249064

The information in this article applies to:

Microsoft Internet Explorer versions 5, 5.01 for Windows 95
Microsoft Internet Explorer versions 5, 5.01 for Windows 98
Microsoft Internet Explorer version 5.01 for Windows 98 Second Edition
Microsoft Windows 98 Second Edition

IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

SYMPTOMS

When you attempt to start Internet Explorer, you may receive the following error message:

This program has performed an illegal operation and wil be shut down.

When you click Details, you may see the following error message:

IEXPLORE caused an invalid page fault in SHELL32.DLL

When you click Close, you may see the following error message:

There was an internal error and one of the windows you were using will be closed.

If you Search on the toolbar, the search pane may be blank.

CAUSE

This issue can occur if there is an incomplete Search Bar value in the registry.

RESOLUTION

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys and Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT, you should also update your Emergency Repair Disk (ERD).
Delete the Search Bar value from the following registry key:

HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main

Additional query words: shell32.dll, iexplore

Keywords : kbenv kberrmsg winshell winboot msiew95 msiew98 win98se
Version : WINDOWS:5,5.01; Win98:5.01
Platform : WINDOWS Win98
Issue type : kbprb