The information in this article applies to:
SYMPTOMSWhen you attempt to remove a Start Menu folder using the Taskbar Properties dialog box, you may receive a General Protection Fault (GPF) in Explorer.exe. CAUSEThis issue can occur because of a compatibility issue with programs that use a GetDispInfo callback routine and the Accessibility Aids portion of Internet Explorer 5.01. RESOLUTIONA supported fix that corrects this problem is now available from Microsoft, but
it has not been fully regression tested and should be applied only to systems
experiencing this specific problem. If you are not severely affected by this
specific problem, Microsoft recommends that you wait for the next Internet Explorer 5.01 Service Pack
that contains this fix. http://www.microsoft.com/support/supportnet/overview/overview.aspThe English-language version of this fix should have the following file attributes or later:
STATUSMicrosoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. Additional query words:
Keywords : kbenv kbtool |
Last Reviewed: January 26, 2000 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |