WD6X: Balloon Help Flashes with Pointer over Toolbar Buttons

ID: q119031

The information in this article applies to:
  • Microsoft Word for the Macintosh, versions 6.0, 6.0.1

SYMPTOMS

In Microsoft Word for the Macintosh, when Apple System 7 Balloon Help is activated, the Balloon Help may flash or blink repeatedly until you move the mouse pointer to another location.


CAUSE

Either of the following conditions can cause this behavior:

  • The mouse pointer is positioned over the Undo or Redo buttons on the Formatting toolbar.


    • -or-

  • The mouse pointer is positioned over the bottom portion of one of the buttons on a toolbar.



WORKAROUND

To work around this problem, use either of the following methods.

Method 1

While the mouse pointer is positioned over the Undo or Redo buttons, click and hold down the mouse button. After you release the mouse button, position the mouse pointer elsewhere on the screen.

Method 2

For other toolbar buttons, move the mouse pointer so it is positioned directly over the button instead of over the bottom of the button.


STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem was corrected in Microsoft Word 98 Macintosh Edition.

Additional query words: tool bar flashing keeps blinking on off

Keywords : kbui macword word6
Version : MACINTOSH:6.0,6.0.1
Platform : MACINTOSH
Issue type : kbbug


Last Reviewed: December 13, 1999
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