The information in this article applies to:
SYMPTOMSIf you print a publication that contains gray or colored text to a Hewlett- Packard (HP) LaserJet 4-series printer, the text will print as black. CAUSE
The Windows 95 printer driver for the HP LaserJet 4 does not support
printing gray text. All text prints as either black or white. This problem
is not limited to Publisher; any program that supports colored text will
have this problem.
RESOLUTION
This problem doesn't occur with the LaserJet 4 PostScript driver. If your
LaserJet can accept PostScript, you can use the LaserJet 4 PostScript
driver. Some models of LaserJet 4 (such as the 4SI) support PostScript
directly. Other models (such as the LaserJet 4) require an add-on product
to support PostScript.
STATUSMicrosoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: pub95 pub3 w_mspub mspub 7.00 ppt powerpt shaded HP dithered powerpoint LJ4 grey pub97 gray text when attempt print shades
Keywords : kbprint kbdta |
Last Reviewed: November 4, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |