XFOR: Index File Corruption with Network Error during File Update or Write-back

• Microsoft Commercial Internet System version 1.0

SYMPTOMS

Microsoft Mail Server uses an index file in each mailbox directory for performance purposes. The index file is a quick summary of the messages contained in the mailbox directory. If there is a network disconnection or file I/O problem during an update, the file may be corrupted, and the inbox becomes inaccessible.

WORKAROUND

Follow the product documentation for restoring Mail Server mailboxes.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Commercial Internet System version 1.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Commercial Internet System version 1.0. For information on obtaining the Service Pack, query on the following article in the Microsoft Knowledge Base:

Q183062 MCIS 1.0 Service Packs 1 and 2 Information

Additional query words: sp2 ims

Keywords :
Version : winnt:1.0
Platform : winnt
Issue type : kbbug