WINUP-How To Download and Install Components From Windows Update

ID: q198344

The information in this article applies to:
  • Microsoft Windows Update, used with:
    • Microsoft Internet Explorer versions 4.0, 5 for Windows 95
    • Microsoft Internet Explorer versions 4.01 Service Pack 2, 5 for Windows 98
    • Microsoft Internet Explorer versions 4.0, 5 for Windows NT 4.0

OVERVIEW OF WINDOWS UPDATE

Windows Update is a free online extension of Microsoft Windows and is accessible to all users. You can access the site using one of these methods:

  • Windows 98 users:
    - From your desktop, click the Start button.
    - Click the Windows Update link near the top of your screen.


  • Internet Explorer 5.0 users:
    - From Internet Explorer's main menu, click Tools.
    - Click Windows Update.
    or
    - Open Internet Explorer and in the Address box, type
    http://windowsupdate.microsoft.com


  • Internet Explorer 4.0 users:
    - Open Internet Explorer and in the Address box, type
    http://windowsupdate.microsoft.com



Windows Update has a central catalog called Product Updates that includes new product enhancements such as system files, device drivers, service packs, and new Windows features. These enhancements will be recommended to you based on what is needed for your specific computer.

When you have determined which components you want to download, click "Read this first". The information here provides you with additional guidelines about the items you've selected including:
  • How to download and install components


  • How to use components


  • How to uninstall components


  • Related support policies


To proceed with the download of the components you have selected:
  1. Click the Download button located at the top of the Product Catalog. This will take you to the Download Checklist where you can confirm your selections and view download instructions.

    NOTE: Some components require an exclusive download. You may be prompted to cancel the selection of all other components before proceeding with the download.


  2. At the Download Checklist screen, click Start Download to continue. The download and installation will complete automatically, and you will be notified that the download and installation of each component was successful.


NOTE: You may need to disable third-party utilities that are known to interfere with the download and installation process of a Windows Update component. For a list of conflicting third party utilities, see:
Q241234 Third Party Products That Conflict with Windows Update


MORE INFORMATION

If you have tried all of the steps above, and are still unable to view or download components, you can submit a question through Web Response by following the steps below:

  1. Connect to the Windows Update site at:

    http://windowsupdate.microsoft.com/


  2. Click Support Information.


  3. Click Submit Windows Update Support Request.


  4. Follow the instructions provided to submit your question.


Additional query words: winup

Keywords : kbwindowsupdate
Version : WINDOWS:4.0,4.01 Service Pack 2,5
Platform : WINDOWS
Issue type : kbinfo


Last Reviewed: October 26, 1999
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