MC1265: Patch to Correct Problem with MOM in Mac System 7.5.2

ID: q20783

The information in this article applies to:
  • Microsoft Office for the Macintosh, versions 4.2.1, 4.2.1a

SUMMARY

A patch to correct a problem with Microsoft Office Manager (MOM) version 4.2.1 for the Macintosh and Macintosh System 7.5.2 is available.

The "Office Manager Patch for 7.5.2" file that is included with the MC1265.HQX file updates Microsoft Office Manager (MOM) version 4.2.1 for the Macintosh. The patch corrects a problem you may encounter when you use MOM on a Macintosh running System 7.5.2. To use this patch, you must have Microsoft Office version 4.2.1 or 4.2.1a installed on your computer.

Note that you do not need to obtain this patch if you upgrade to System 7.5.3.

For additional information, please see the following article in the Microsoft Knowledge Base:

Q148720 System 7.5.3 Update File Contains Incorrect Office Information
The following file is available for download from the Microsoft Download Center. Click the file name below to download the file:
Mc1265.hqx
For more information about how to download files from the Microsoft Download Center, please visit the Download Center at the following Web address
http://www.microsoft.com/downloads/search.asp
and then click How to use the Microsoft Download Center.

Overview

The "Office Manager Patch for 7.5.2" file included with the MC1265.HQX file updates Microsoft Office Manager (MOM) version 4.2.1 for the Macintosh. The patch corrects a problem you may encounter when you use MOM on a Macintosh running System 7.5.2. To use this patch, you must have Microsoft Office version 4.2.1 or 4.2.1a installed on your computer.

This patch revises the way MOM handles an application programming interface (API) call that was changed in System 7.5.2 from earlier versions of System 7. Because the API call was changed in System 7.5.2, MOM hangs (stops responding) when it makes the API call. Apple has confirmed this to be a problem in System 7.5.2.

To Install the MOM Patch

  1. Hold down the SHIFT key and restart your computer. Release the SHIFT key when the "Welcome to Macintosh. Extensions Off." message disappears.


  2. Open the Microsoft Office Manager Patch folder. This step assumes that you have extracted the compressed file.

    For more information about extracting compressed files, please see the following article in the Microsoft Knowledge Base:


    3. Q119591 How to Obtain Microsoft Support Files from Online Services
  3. Double-click the "Office Manager Patch for 7.5.2" file.


  4. Click the Patch button in the dialog box.


  5. Locate the Microsoft Office Manager file in the dialog box that appears. To do this, click the name of the hard disk (typically named Macintosh HD) in the drop-down list at the top of the dialog box, double-click System Folder, double-click Control Panels, and double-click Microsoft Office Manager.


  6. Click the Patch button.


  7. Restart your computer to re-enable any extensions that are loaded at startup.


You should now be able to run Microsoft Office Manager on a computer running Macintosh System 7.5.2.

Additional query words: 4.21 4.21a Mompatch.hqx

Keywords : kbenv kbfile kbtool kbprb offmac
Version : MACINTOSH:4.2.1,4.2.1a
Platform : MACINTOSH
Issue type :


Last Reviewed: December 10, 1999
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