XFOR: SMTP Service Continuously Attempts to Reconnect to Remote Server

ID: q222885

The information in this article applies to:

Microsoft Commercial Internet System version 2.0

SYMPTOMS

If the Simple Mail Transfer Protocol (SMTP) service (Smtpsvc.dll) connects to a remote server, but the remote server ends the connection before sending a 220 response, the SMTP service may continuously attempt to reconnect to the remote server instead of attempting to send the message at a later time. While the SMTP service attempts to reconnect, you are able to send other SMTP messages successfully.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Windows NT version 4.0. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed this to be a problem in Microsoft Commercial Internet System version 2.0.
This problem was first corrected in Windows NT 4.0 Service Pack 5.

Additional query words:

Keywords : nt4sp5fix
Version : winnt:2.0
Platform : winnt
Issue type : kbbug