Remain Connected to Internet After Send or Receive

• Microsoft Outlook Express version 5 for Windows 95
• Microsoft Outlook Express version 5 for Windows 98
• Microsoft Outlook Express version 5 for Windows NT 4.0
• Microsoft Windows 98 Second Edition

SYMPTOMS

After you finish sending or receiving e-mail using Outlook Express, you may not be disconnected from the Internet, and this may occur even if you previously enabled the "Hang up After Sending and Receiving" feature.

CAUSE

This problem can occur if the connection to the Internet was established before you started Outlook Express to send or receive e-mail.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next version of Outlook Express that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: 4.00 5.0 5.00

Keywords : kbui outexw95 outexnt outexw98 win98se
Version : WINDOWS:5
Platform : WINDOWS
Issue type : kbprb