WINUP- Invalid Page Fault in "wuv3is.dll"

ID: q241122


The information in this article applies to:
  • Microsoft Windows Update
    on the following platforms: Win95, Win98, winnt


SYMPTOMS

You receive the following error message when you try to access the Windows Update Product Catalog:

IEXPLORE caused an invalid page fault in module wuv3is.dll


CAUSE

The wuv3is.dll file did not download correctly or has become corrupted.


RESOLUTION

  1. Click Start and then click Run.


  2. In the Open box, type "regsvr32 /u c:\windows\system\wuv3is.dll" (without the quotation marks)


  3. Delete the wuv3is.dll file using the instructions below.

    1. Click Start, point to Find, and then click Files or Folders.


    2. Type "wuv3is.dll" (without the quotation marks) in the Named box.


    3. When the file is found, right-click it and then click Delete.




  4. Delete the contents of the Windows Update folder using the instructions below.

    1. Click Start, then click Programs, and then click Windows Explorer.


    2. In the left pane, double-click the Program Files folder.


    3. In the left pane, double-click the WindowsUpdate folder.


    4. In the right pane, highlight wuhistv3.log and click Edit, and then click Invert Selection.


    5. Press the Delete key (or right-click and select Delete). Click Yes to confirm.

      Note: Deleting the file wuhistv3.log will clear the entire Windows Update download history. This is not recommended, as you will have no record of previous downloads. The steps above delete all files with the exception of wuhistv3.log.





MORE INFORMATION

Additional query words:

Keywords :
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: November 3, 1999
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