Uninstalling Internet Explorer 5.01 Removes Outlook Express

• Microsoft Outlook Express version 5.01 for Windows 95
• Microsoft Outlook Express version 5.01 for Windows 98
• Microsoft Outlook Express version 5.01 for Windows NT 4.0

SYMPTOMS

Uninstalling Microsoft Internet Explorer 5.01 or Outlook Express 5.01 may result in removing Outlook Express from the computer altogether.

CAUSE

If Outlook Express 4.x was not previously installed on the computer, there is no version of Outlook Express to revert to. Internet Explorer can revert from version 5.01 to version 5, but Outlook Express can revert from version 5.01 only to the last full version of Outlook Express that was installed. If Outlook Express 4.x was never installed, there is no full version to which Outlook Express can revert, causing Outlook Express to be removed entirely.

RESOLUTION

To work around this problem, reinstall Internet Explorer from the following Microsoft Web site:

http://www.microsoft.com/windows/ie/default.htm

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words:

Keywords : kbsetup outexw95 outexnt outexw98
Version : WINDOWS:5.01
Platform : WINDOWS
Issue type : kbprb