How to Create a Pop3.log File for Outlook Express

ID: q176548

The information in this article applies to:

Microsoft Outlook Express versions 4.0, 4.01, 4.01 Service Pack 1, 4.01 Service Pack 2, 5 for Windows 95
Microsoft Outlook Express versions 4.0, 4.01, 4.01 Service Pack 1, 4.01 Service Pack 2, 5 for Windows NT 4.0
The Microsoft Network version 2.5
Microsoft Windows 98

SUMMARY

This article describes how to create a Pop3.log file for Microsoft Outlook Express.

You can use the Pop3.log file to troubleshoot problems that may occur when you receive e-mail in Outlook Express using the Post Office Protocol (POP3).

MORE INFORMATION

To create a Pop3.log file, follow the appropriate method:

Outlook Express 4

Start Outlook Express.

On the Tools menu, click Options.

On the Advanced tab, under Logging Options, click the Mail Transport check box to select it.

Click Apply, and then click OK.

Microsoft Internet Explorer 5

Start Outlook Express.

On the Tools menu, click Options.

On the Maintenance tab, under Troubleshooting, click to select the Mail check box.

Click Apply, and then click OK.

If you are running MSN, the Pop3.log file may be created and stored in the C:\Program Files\Outlook Express\username\Mail folder, where username is your MSN Member ID.

For Windows 98, if you are not using MSN, the Pop3.log file is created and stored in the C:\Windows\Application Data\Microsoft\Outlook Express\Mail folder.

For Windows NT, the Pop3.log file is created and stored in the %Winnt%\Profiles\Username\Application Data\Microsoft\Outlook Express\Mail folder.

For more information about interpreting the Pop3.log file, please see the following article in the Microsoft Knowledge Base:

Q155515 How to Enable and Interpret the Pop3.log File

Additional query words: msnet msnetwork microsoft-net m.s.n. outexw95

Keywords : msnmail kbmsn
Version : WINDOWS:2.5,4.0,4.01,4.01 Service Pack 1,4.01 Service Pack 2,5
Platform : WINDOWS
Issue type : kbhowto