The information in this article applies to:
SYMPTOMSWhen you run Setup for the Mastering programs listed at the top of this article, you receive the following prompts: ...locate ten-digit CD key number and enter it in the space below. -and- You can find this number on the sticker on the back of your CD case.However, no sticker is on the back of your compact disc case, and you are unable to install the application. CAUSEThe CD Key number was not included on the back of the CD case. The CD key number is required for Setup to proceed; without this number, Setup fails. RESOLUTIONUse the following number when you are prompted for your CD KEY number: 900-2255777 STATUSMicrosoft has confirmed this to be a problem in the products listed at the top of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: 1995 multi media multimedia multi-media mmtitles
Keywords : kbmm kbsetup |
Last Reviewed: October 21, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |