BUG: Mastering Exchange Development: Product ID Is Zeros

ID: Q151851

The information in this article applies to:
  • Mastering Microsoft Exchange Development, version 1.0

SYMPTOMS

When you reinstall Mastering Exchange Development over an existing installation, the Product ID changes from the original ID number to all zeros.


RESOLUTION

The only resolution to this problem is to remove the program using the Remove All option in Setup and reinstall it.

Do the following to remove the program:

  1. Click the Start button, and then click Run.


  2. Type <CD-ROM drive letter>:\setup.exe. For example, if the CD-ROM drive is drive D, type "d:\setup.exe."


  3. From the Setup choices window, click Remove All.


Do the following to reinstall the program:

  1. Click the Start button, and then Click Run.


  2. Type <CD-ROM drive letter>:\setup.exe.


The Product ID number will now be correct.


STATUS

Microsoft has confirmed this to be a problem in the products listed above. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 1.00 multi media multimedia multi-media mmtitles PID

Keywords : kbmm kbsetup kbnokeyword
Version : :1.0
Platform : WINDOWS
Issue type :


Last Reviewed: October 21, 1999
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