PRB: MSDN Libraries 6.0 and October 1998 Fail to Coexist

ID: Q196786


The information in this article applies to:
  • MSDN Library


SYMPTOMS

When the MSDN Library asks you to specify the location of a CD-ROM and you specify a network or shared drive, one of the following error messages appears:

Hh : The program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.
-or-
hh.exe - Application Error : The instruction at "0x5d34543c" referenced memory at "0x0000000c". The memory could not be "read".


CAUSE

Sometimes installing another version of the MSDN Library corrupts the Hhcolreg.dat file. This has been known to happen more frequently when the MSDN Library is installed from a network location.


RESOLUTION

For additional information about manually uninstalling the MSDN Library, click the article number below to view the article in the Microsoft Knowledge Base:

Q240350 HOWTO: Manually Uninstall the MSDN Library
Then only reinstall the most recent version of the MSDN Library.

Additional query words:

Keywords : kbHTMLHelp kbMSDN kbGrpDSTools
Version : winnt:6.0
Platform : winnt
Issue type : kbprb


Last Reviewed: January 17, 2000
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