PC Win: Duplicate PAB Entries--Part 2

ID: Q100498

The information in this article applies to:

Microsoft Mail for Windows, versions 3.0, 3.0b, 3.2

SYMPTOMS

Versions 3.0, 3.0b, and 3.2 of Microsoft Mail for Windows add and display the same user listing to the Personal Address Book more than one time.

CAUSE

This problem occurs if you select the Add Recipients To Personal Address Book option, then send mail to the same person twice. The first time you send mail, the person's name is selected from the Global Address List; the second time you send mail, the name is selected from the Postoffice Address List.

STATUS

Microsoft has confirmed this to be a problem in versions 3.0 and 3.2 of Microsoft Mail for Windows. This problem was corrected in version 3.2a (which includes MSSFS.DLL version 3.2.0.4074).

For information on obtaining this update, query on the following word in the Microsoft Knowledge Base:

mailupd

There is also a newer version of MSSFS.DLL, which is available from the Microsoft Software Library (MSL).

You can find MSSFS.EXE, a self-extracting file, on the following services:

Microsoft's World Wide Web Site on the Internet

On the www.microsoft.com home page, click the Support icon.
Click Knowledge Base, and select the product.
Enter kbfile MSSFS.EXE, and click GO!
Open the article, and click the button to download the file.

Internet (anonymous FTP)

ftp ftp.microsoft.com
Change to the Softlib/Mslfiles folder.
Get MSSFS.EXE

The Microsoft Network

On the Edit menu, click Go To, and then click Other Location.
Type mssupport.
Double-click the MS Software Library icon.
Find the appropriate product area.
Locate and Download MSSFS.EXE.

For additional information about downloading, please see the following article in the Microsoft Knowledge Base:

Q119591 How to Obtain Microsoft Support Files from Online Services

Additional query words: 3.00 3.00b 3.20

Keywords :
Version : WINDOWS:3.0,3.0b,3.2
Platform : WINDOWS
Issue type :