The information in this article applies to:
SYMPTOMSWhen you use the version 3.0 or 3.2 Microsoft Mail for PC Networks Administrator program to print a report of the public folders (group folders and shared folders), the following error message may be displayed:
CAUSEThis error occurs when the FOLDERS\PUB subdirectory of the Mail database is missing the FOLDROOT.IDX file. RESOLUTION
You can resolve this problem by restoring the file from a backup copy.
If a backup copy is not available, you can run the FIXIDX utility to
build the FOLDROOT.IDX file from the folder files. However, this will
result in the loss of folder names and will also transfer ownership of
all folders to the person specified on the FIXIDX command line.
Q99419 PC DB: Database Maintenance Utilities (Complete) Additional query words: 3.00 3.20 admin
Keywords : MailPCAdm |
Last Reviewed: November 7, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |