The information in this article applies to:
SYMPTOMSIn versions 3.0, 3.0b, 3.1, and 3.2 of Microsoft Mail for Windows, messages received with the same time stamp do not get sorted correctly: they appear in a folder in the order they were placed in it and are not sorted automatically by their From field. CAUSE
The messages are inserted into the folder in the order they are received.
Mail does not sort them until you open the folder. If your primary sort
key is the Received field, and all the time stamps are the same, the
messages appear to Mail to already be sorted and Mail does not re-sort
them. As a result, the messages appear in their original, unsorted order.
RESOLUTIONClick the From field to force mail to sort based on that column, and then click the Received field again. This causes messages in the folder with the same time stamp to be sorted alphabetically. STATUSMicrosoft has confirmed this to be a problem in versions 3.0, 3.0b, 3.1, and 3.2 of Microsoft Mail for Windows. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: 3.00 3.00b 3.10 3.20 timestamp
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Last Reviewed: November 13, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |