PC Win: Err Msg: Some Information Could Not Be Written...
ID: Q104133
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The information in this article applies to:
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Microsoft Mail for Windows, versions 3.0, 3.0b, 3.2
SYMPTOMS
Upon exiting Microsoft Mail for Windows, you may receive the following
error message:
Some information could not be written to disk. Changes may have
been lost.
An error occurred while views were being saved. Some views may
not be restored at start up next time.
CAUSE
This message generally occurs because Mail is having problems accessing the
Mail message file (.MMF). Mail stores the views (folder positions, folders
currently open, message finders, and so forth) in the .MMF file (located in
the MAILDATA subdirectory).
Specifically, when you exit Windows with Mail still running, Mail may
experience problems writing back to the .MMF file on the Mail server.
RESOLUTION
One of the following four options should correct the problem:
- Run the .MMF recovery program to check the .MMF file, by holding
down the SHIFT key when you start Mail.
- Check for ownerless files and the proper network privileges (rights).
- Move the MMF file to your local computer:
- From Mail, choose Options from the Mail menu.
- Choose the Server button and select Local.
- Type in a name for the file (for example, <username>.MMF, where
<username> is your name).
- Check the physical network connection.
Additional query words:
3.00 3.00b 3.20 errmsg views cannot be saved
Keywords :
Version : WINDOWS:3.0,3.0b,3.2
Platform : WINDOWS
Issue type :