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SYMPTOMSWhen you are installing the Microsoft Fax Windows printer driver, the Send Fax command does not automatically install under the Word for Windows menus. CAUSEWhen the Word for Windows directory (usually, WINWORD) is not part of the current MS-DOS path, the installer does not check further to see if it is installed on the workstation. The path is normally set from the AUTOEXEC.BAT file and usually contains the path to the Word for Windows executable files. RESOLUTIONManually install the Send Fax command by using one of the following two methods: Method 1
Method 2Run the FAXAUTO.DOC file from the Microsoft Fax disk. This automatically installs the Send Fax macro, then exits to Windows.MORE INFORMATIONThe Microsoft Fax printer driver is included with the Microsoft Mail version 3.2 server package and with version 3.0a of the Microsoft Mail Gateway to Fax. Additional query words: 3.00a manual
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Last Reviewed: October 27, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |