PC DirSync: Err Msg: Fatal Error 2 Opening File: MSTTRANS

• Microsoft Mail for PC Networks, versions 3.0, 3.2, 3.5

SYMPTOMS

The following error may be reported in the DIRSYNC.LOG file for the server postoffice when you run directory synchronization (Dir-Sync):

Warning [ 2] Error opening file: MSTTRANS
Fatal [ 2] Error opening file: MSTTRANS

CAUSE

The MSTTRANS.GLB file is missing from the GLB directory on the Dir-Sync server postoffice.

RESOLUTION

The best resolution is to restore the MSTTRANS.GLB file from a backup copy and have all requestor postoffices perform a Dir-Sync Export (by starting the Mail Administrator program [ADMIN.EXE], under Config, Dir-Sync Requestor, Export).

If a backup copy of the postoffice is not available, the resolution depends on the version of Mail that is running:

For Mail 3.0

1. Create a new MSTTRANS.GLB file by using the following MS-DOS command from within the GLB directory of the server postoffice:

   type nul > msttrans.glb




2. Turn off the Dir-Sync server from the Mail Administrator program (by selecting Config, Dir-Sync, Options, No, Yes).



3. Use the LISTDS utility to reset the REQCONF.GLB file on all the postoffices participating in Dir-Sync. If this utility is not available, install a dummy postoffice and copy the REQCONF.GLB file from the dummy postoffice to all the GLB directories of all postoffices participating in Dir-Sync.



4. Turn on the Dir-Sync server again from the Mail Administrator program (by selecting Config, Dir-Sync, Options, Yes).



5. Re-register all of the requestors with the Dir-Sync server by selecting Config, Dir-Sync, Server, Requestors, Create, Networks, and selecting each requestor you want to register with the Dir-Sync server.



6. Select Config, Dir-Sync, Requestor, Export to export the server[ASCII 146]s address list.



7. Reconfigure all the requestors to go to the Dir-Sync server (by selecting Config, Dir-Sync Requestor, Registration), and export the address list (by selecting Config, Dir-Sync, Requestor, Export)

For Mail 3.2 and 3.5

1. Create a new MSTTRANS.GLB file by using the following MS-DOS command from within the GLB directory of the server postoffice:

   type nul > msttrans.glb




2. Export all the address lists of all requestors from the Mail Administrator program (by selecting Config, Dir-Sync, Requestor, Export.
   
   NOTE: Errors 138 and 139 will be generated by Dir-Sync in the DIRSYNC.LOG file for all the requestors; however, you can ignore these errors because as the Export operation will cover any transactions lost due to the missing MSTTRANS.GLB file.

Additional query words: 3.00 3.20 3.50 dirsync dirsynch admin admin.exe

Keywords :
Version : WINDOWS:3.0,3.2,3.5
Platform : WINDOWS
Issue type :