The information in this article applies to:
SYMPTOMSIn versions 2.1, 3.0, 3.0a, and 3.2 of Microsoft Mail for PC Networks, when you add new users to the postoffice address list (POL), the following error may occur:
CAUSE
You may have a user defined with the same alias (full name). Although the
mailbox name may be different, you may be using a "generic" alias (for
example, Test User).
The ADMIN.NME and ADMINSHD.NME files can be checked; they should be the
same size and date stamp. The ADMIN.NME file should be divisible by 45.
RESOLUTIONIf corruption exists with any of the three Access files, restore from backup. The complete list of files to restore are:
For Mail for PC Networks, MS-DOS workstation: Users should make an archive of their mail folders and Inbox prior to restoring the files that can be unarchived upon recreation of the mailbox.For Mail for Windows: Users should make a backup of their MMF file prior to restoring the files that can be re-imported using the Import Folders option upon recreation of their mailbox.If the ADMIN.NME file is corrupt, you can run ACCTONME.EXE to regenerate it. The corrupt ADMIN.NME file will need to be "zeroed out" using the following method: Delete the file, and use the following command:This will create a zero length ADMIN.NME file. ACCTONME can then be run from the root of the mail database. Copy the newly generated ADMIN.NME file to ADMINSHD.NME. MORE INFORMATIONFor additional information on how the external users and groups in the postoffice address list might be salvaged before running ACCTONME, please see the following article in the Microsoft Knowledge Base: Q125252 Rebuilding the Postoffice Address List Additional query words: 3.00 3.0a 3.20 admin
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Last Reviewed: November 2, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |