PC Gen: Err Msg: Notice 6 Error in Mail Header Retrieval
ID: Q112887
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The information in this article applies to:
-
Microsoft Mail for PC Networks, versions 2.1x, 3.0, 3.0b, 3.2
on the following platforms: MS-DOS
SYMPTOMS
When you access mail messages from the MS-DOS client, the following error
may appear:
Notice 6
Error in Mail Header Retrieval
CAUSE
This error can occur if your .MBG or .KEY file is missing, corrupted, or
hidden.
NOTE: If the postoffice resides on a Novell server, you can search for
hidden files using either of the following NetWare commands:
ndir *.* /H
-or-
flag *.*
RESOLUTION
Restore your .KEY and .MBG files from a valid backup copy or make hidden
files viewable. Should no backup be available, your mail system can be
repaired by creating a test user and copying its new .KEY and .MBG files as
follows:
- Restore the backup file to a local drive.
- Sign in, move all mail in the mailbox to a folder, and archive the
folder.
- Determine the users hex id by using LISTUSER.EXE.
- Using the hex id, identify the users KEY and MBG Files, for example,
00000004.KEY and 00000004.MBG.
- Using debug, the following methods explain how to reset a KEY file
and create a new MBG.
- To Reset a .KEY File
debug 00000004.KEY
-f100,32f,0
-w
-q
- To Create/Reset an .MBG file:
M:\MBG> type nul > 00000004.MBG
- Sign in as the new user, and unarchive the folder.
NOTE: You can verify that the file was created by using the MS-DOS DIR
command to check for the existence of a zero-byte 00000004.MBG file.
NOTE: To copy a new .MBG file, you need to use the XCOPY command rather
than the COPY command. New .MBG files are of zero length. Therefore, it
cannot be copied with the COPY command.
Additional query words:
2.1x 3.00 3.00a 3.20
Keywords :
Version : WINDOWS:2.1x,3.0,3.0b,3.2
Platform : WINDOWS
Issue type :
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