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SYMPTOMSA return receipt message is sent when the RFC 822 header "Return-Receipt- To" field is blank. CAUSEThe gateway knows to generate a return receipt by the presence of the field "Return-Receipt-To" (or "Rr"). It sends the return receipt to the address in the "Return-Path" field which it builds from the RFC 821 "MAIL From" Address. RESOLUTIONConfigure the mail routing host so that a blank "Return-Receipt-To" header line is not generated. Additional query words: 3.00 smtp return receipt
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